International BPO Outbound
Turbo BPODelhi, India · Full-time · ₹35,000.00 - ₹40,000.00
Job description
International BPO Outbound
Turbo BPO
Job details
₹35,000 - ₹40,000 a month
Full-time
Fixed shift, Monday to Friday
Rajouri Garden Extension, Delhi, Delhi
Full job description
International BPO Executive.
MINIMUM 1 YEAR of EXPERIENCE in INTERNATIONAL OUTBOUND COLD CALLING ONLY.
| Australian Process (Fixed Shift - MONDAY - FRIDAY) 6 | 30 am - 3:30 pm |
|---|
Job Description :
AUSTRALIA OUTBOUND Cold calling - LEAD GENERATION Appointment Setter, DESIGNATION : International BPO Sr. International BPO Sr. REP.
| YEARS OF EXPERIENCE | 1+ year in International outbound cold calling. |
|---|
Turbo Bpo is a technology-enabled BPO company specialising in customer engagement, Outbound Sales and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Role and Key Responsibilities :
Client/Customer/People Management
Drive Performance in the LEAD GENERATION - APPOINTMENT SETTING
Manage the daily team activities and ensure the daily operations run smoothly.
Drive Team adherence and manage monthly scheduling.
Generating 1-2 hot leads with the decision maker daily.
Cold calling Australian Business and convincing them to speak to Operation and Sales team in Australia - Via phone call or Face to Face meeting.
Drive Continuous Improvement in the team along with metrics improvement
Performance management and appraisals for the entire Team.
Present Weekly Reviews to the Management on key deliverables.
One-One with the team and scheduled Monthly Team meetings.
Knowledge management for the team and quality control
Responsible for people/employee career development
Manage Attrition as per process / organization standards
Key Skills and knowledge:
Graduate with minimum 1 year of experience in INTERNATIONAL BPO OUTBOUND CALLING sector.
Managing Telesales process B2b Outbound Lead Generation - OUTBOUND
Ability to drive Sales numbers in the team
Excellent verbal and written communication skills.
Should be willing to work in shifts along with the team in customer business time.
Overall should be a good team player with willingness to learn and drive to achieve.
Practice and focused on Metrics.
Good Excel skills and Reporting knowledge
Awareness of SLA/SLO Metrics
Requirements & qualifications
Education:
Higher Secondary(12th Pass) (Required)
Experience:
International voice process: 2 years (Required)
Work Location: In person